7592 (26th May 2025) Recruitment Drive for 2Factor| Hiring for “Technical Support Specialist” as Fresher | Drive Organized by VibrantMinds Technologies Pvt. Ltd. |
Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.
Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!
Company Name: 2Factor
Position: Technical Support Specialist
Experience: Fresher
Approx. Package: Upto Rs. 4,50,000/- Per Annum
Job Location: Mumbai
Educational Criteria:
- Education: BE / BTech / MCA (All Branches)
- Batch: Pass out Year 2022/ 2023/ 2024/ 2025 Batch Only
- Percentage: 70% in 10th and 12th Only.
Role:
We are looking for candidates who can assist us in responding to the technical queries raised by our clients, which are often related to API Integration support, Troubleshooting SMS delivery issues & Assistance with telecom regulatory guidelines.
Role and Responsibilities:
- Assist clients by connecting on remote calls, responding to technical queries ( via Support Tickets ) related to the 2Factor’s API Platform
- Checking Database ( MySQL ) & Server Logs (Unix) to troubleshoot SMS delivery issues
- Using API Testing tools ( such as Postman ) to Integrate API Endpoints in 3rd party softwares/ marketing tools(CleverTap, Moengage)
- Reporting & Following up with Telecom Operators / Partners to resolve identified issues
- Get on a call with clients to assist them in integrating 2Factor’s API Endpoints into third-party applications ( CRM, Marketing tools etc )
Skill Sets:
- Hands-on experience with API Testing Tools ( Like Postman )
- Excellent communication & interpersonal skills
- Proactive, self-motivated, willing to learn, and a strong team player
- Knowledge and working experience in any 1 Scripting Language would be bonus (Like Unix, Python, GoLang, Php, etc.)
Deadline to Apply: Tuesday, 27th May 2025 till 10:00 AM (The profiles won’t be considered after the deadlines)
How to Apply: https://forms.gle/MdUVqWRAfxgmPyzM9
Regards,
VibrantMinds Technologies Pvt. Ltd.
Visit us: www.vibrantmindstech.com | 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
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