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Recruitment Drive for IZMO Ltd.

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7517 (19th March 2025) Recruitment Drive for IZMO Ltd. | Hiring for “Trainee Technical support Executive” as Freshers | Drive Organized by VibrantMinds Technologies Pvt. Ltd. |

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.

NOTE:

  1. This recruitment drive is OPEN for all eligible and interested candidates across India.
  2. It’s a completely FREE OF COST Drive organized by VibrantMinds (No Charges to any candidate, anywhere).
  3. Male Candidates Preferred.

Company Name: IZMO Ltd

Position: Trainee Technical support Executive

Experience: 0 to 2 Years

Approx. Package: Upto Rs. 2,86,000/- Per Annum.

Job Location: Bangalore

Shift: UK Shift

Shift time: 1:00 PM to 9:30PM 

Bond: 2 Year

Educational Criteria:

  • Education: BE/Btech /BCS /BCA /MCA (CS/IT)
  • Batch: 2023/ 2024 Passout Batch only
  • Percentage: 70% and above throughout all Academic

Roles and Requirements:

  • Customer Interaction-: Engage with customers via phone, email, and chat, delivering a high level of customer service with fluent American accent English.
  • Technical Support: Resolve web-related technical issues and troubleshooting website errors.
  • Call Center Experience: Apply previous call center experience to handle high-volume inbound/outbound support calls, ensuring quick response times and resolution.
  • Issue Escalation: Identify and escalate unresolved issues to higher-level technical teams when necessary, following escalation protocols.
  • Documentation: Maintain logs of customer interactions and solutions provided, ensuring detailed tracking of all issues.

Skills Required:

  • HTML/React skills to manage deliverables for our customers in the EU, US, and India
  • Feedback Reporting: Gather customer feedback and suggest improvements for product and service enhancement.
  • Training and Knowledge Sharing-: Assist in training new team members on call-handling techniques and technical troubleshooting methods.
  • Monitoring & Reporting: Track common technical issues and report trends to improve customer service efficiency.

Deadline to Apply: Thursday, 20th Mar 2025 @ 11.00 AM (The profiles won’t be considered after the deadlines)

How to apply: https://forms.gle/WjMqh9S1vHMVXEgD8 

Regards,

VibrantMinds Technologies Pvt. Ltd.

Visit us: www.vibrantmindstech.com  | 9503579517 |

Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058

Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/

Instagram: https://www.instagram.com/vibrantminds_technologies/

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