7582 (19^th May 2025) Recruitment Drive for 2Factor| Hiring for “Technical Support Specialist” as Fresher | Drive Organized by VibrantMinds Technologies Pvt. Ltd. | 

Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.

Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!

Company Name: 2Factor

Position: Technical Support Specialist

Experience: Fresher

Approx. Package: Upto Rs. 4,50,000/- Per Annum

Job Location: Mumbai

Educational Criteria:

• Education: BE / BTech / MCA (All Branches)
• Batch: Pass out Year 2022/ 2023/ 2024/ 2025 Batch Only
• Percentage: 70% in 10th and 12th Only.

Role:

We are looking for candidates who can assist us in responding to the technical queries raised by our clients, which are often related to API Integration support, Troubleshooting SMS delivery issues & Assistance with telecom regulatory guidelines.

Role and Responsibilities:

• Assist clients by connecting on remote calls, responding to technical queries ( via Support Tickets ) related to the 2Factor’s API Platform
• Checking Database ( MySQL ) & Server Logs (Unix) to troubleshoot SMS delivery issues
• Using API Testing tools ( such as Postman ) to Integrate API Endpoints in 3rd party softwares/ marketing tools(CleverTap, Moengage)
• Reporting & Following up with Telecom Operators / Partners to resolve identified issues
• Get on a call with clients to assist them in integrating 2Factor’s API Endpoints into third-party applications ( CRM, Marketing tools etc )

Skill Sets:

• Hands-on experience with API Testing Tools ( Like Postman )
• Excellent communication & interpersonal skills
• Proactive, self-motivated, willing to learn, and a strong team player
• Knowledge and working experience in any 1 Scripting Language would be bonus ( Like Unix, Python, GoLang, Php etc )

Deadline to Apply: Tuesday, 20^th May 2025 till 10:00 AM (The profiles won’t be considered after the deadlines)

How to Apply: https://forms.gle/CCqP3Bgkd85Y5Cvf9 

Regards,  

VibrantMinds Technologies Pvt. Ltd.

Visit us: www.vibrantmindstech.com  | 9503579517 |

Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058

Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/

Instagram: https://www.instagram.com/vibrantminds_technologies/