7330 (07th Nov 2024) Recruitment Drive for Qualitia Software Pvt. Ltd. | Hiring for “Technical Support” as Freshers | Drive Organized by VibrantMinds Technologies Pvt. Ltd. | Approx. Package: Upto Rs. 4,50,000/- Per Annum
Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.
Note: This Drive is exclusively for VibrantMinds Candidates ONLY, others please don’t apply!
Company Name: Qualitia Software Pvt. Ltd.
About Company:
Established in mid-2011 QUALITIA is one-of-its-kind scriptless test automation platform that is designed to think like a QA Expert. We bring the power of simplicity and speed to adopt test automation in the most effective way. We have enabled businesses to transform the way software functional testing is done.
Today we are 250 strong and growing at a fast pace. Over the last decade, we have delivered over 6,00,000 powerful test cases, had a 100% growth in clients, a 200% growth in revenue, helping the customers cut down on learning efforts, costs and duplicate investments in multiple test automation tools. With QUALITIA, our customers now have access to innovation and best practices that will help them build and maintain automation faster, more efficiently and successfully.
Position: Technical Support
Experience: Fresher
Approx. Package: Upto Rs. 4,50,000/- Per Annum
Job Location: Pune
Educational Criteria:
- BE/ BTech (CS/ IT Only)
- Pass out 2024 batch only
- No Percentage Criteria
Role & Responsibilities:
- As Product Support, understand customer’s situation and provide technical assistance, which may go beyond the Qualitia platform.
- Represent customers while discussing problems internally with the escalation team and product teams.
- Proactively reaches out to the customer to follow up on the issues.
- Clearly document the issues and resolutions in the helpdesk system as per the defined process.
- Demonstrate good problem-solving and analytical skills.
- Reproduce customer issues in the lab to verify problems and provide feedback to the customer.
- Provides timely status updates to customers and management, ensure issues SLAs are met
Skills Required:
- Customer-centric attitude with an ability to understand and communicate complex technical problems and solutions
- Excellent verbal and written communication skills.
- Understanding of programming language.
Deadline to Apply: Friday, 08th Nov 2024 till 02.00 PM (The profiles won’t be considered after the deadlines
How to Apply: https://forms.gle/sSLBktzMb5fGBNRDA
Regards,
VibrantMinds Technologies Pvt. Ltd.
Visit us: www.vibrantmindstech.com| 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
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