7361 (21st Nov 2024) Recruitment Drive for TEK Systems. | Hiring for “L1 Generalist” as Fresher | Drive Organized by VibrantMinds Technologies Pvt. Ltd. | Approx. Package: Upto Rs. 3, 11,000/- Per Annum.
Greetings from VibrantMinds Technologies Pvt. Ltd. – A Campus Recruitment, Online Assessment & IT Training Solutions Company.
Note: This Drive is only for VibrantMinds Candidates, others please don’t apply!
Company Name: TEK Systems
Position : L1 Generalist
Experience: Fresher
Job Location: Pune
Approx. Package: Upto Rs. 3, 11,000/- Per Annum (Night Shift Allowances + Performance Bonus)
Job Type: Rotational Shift (Cab Provided)
Educational Criteria:
- BE /B. Tech /BCA /BCS /BSc /MCS /MCA /MSc (All Branches)
- 2022/2023/2024 pass out criteria.
- No percentage criteria.
Roles & Responsibilities:
- Provide first-level technical support to HPE’s global customers for enterprise server/storage products.
- Remotely diagnose and resolve hardware/firmware issues, escalate complex cases, and ensure high customer satisfaction through effective communication and timely resolution of support tickets.
- Work in a 24/7 rotating shift schedule to provide continuous support coverage, including nights, weekends, and holidays.
- Interact with customers and internal as well as external stakeholders to resolve customer issues.
- Adapt to varying workloads and manage time effectively to meet support demands.
Technical Skills:
- Good understanding of Desktop/Laptop (and preferably server/storage) hardware concepts, components, and functionality.
- Familiarity with at least one operating system such as Windows Server and Linux.
- Knowledge of basic networking concepts.
- Any server/storage/networking certification will be an added advantage.
- Basic awareness about HPE and their products/services.
- ISS Proliant Servers [SL, DL, ML, and Blade Gen (1-9) servers] and Windows 2003, 2008 and 2012 , Linux, VMware, Networking , Storage .
Soft Skills:
- Excellent communication skills in English, both written and verbal.
- Strong problem-solving and analytical abilities.
- Customer-focused attitude with a commitment to providing high-quality support.
- Ability to work in a fast-paced, team-oriented environment.
- Ability to work independently and as part of a team.
Deadline to Apply: Friday, 22nd Nov 2024 till 11:00 AM (The profiles won’t be considered after the deadlines)
How to apply: https://forms.gle/Ze2igCxVS8do35Nv9
Regards,
VibrantMinds Technologies Pvt. Ltd.
Visit us: www.vibrantmindstech.com | 9503579517 |
Address: 2nd Floor, Viva Building, Near St. Mary’s Church & Vardhman Petrol Pump, Mumbai- Bangalore Highway, Warje, Pune 411058
Check our Success Stories: https://vibrantmindssuccessstories.blogspot.com/
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